Order Processing-Contract

To Begin your Order

Please fill out the order form on the Contact page. Someone will contact you within 24 hours to ask for further details and to give you a quote for your order. If you would like to book an appointment for an invitation meeting, you can do so on the Contact page as well. During  the meeting, you will be able to look through our samples of invitations and swatches. 

Proofs

Once the quote has been approved, we will ask for a $50 non-refundable deposit to start working on your design. The $50 deposit will be used towards your order balance. When your design is complete, you will receive a digital proof. You will receive 3 total edits for your proof (you will be charged a fee of $50 if additional proofs are needed-this fee will not go towards your order balance). When you are satisfied with the proof, we will start the production. We will work on the design until you are satisfied. All items will be printed exactly as shown in the proofs. The customer if responsible to check for any errors on the proof. Once your product is printed and made, we cannot make anymore changes. You will need to re-order. Therefore, it is important to check for spelling and for any errors before approving the proof.  

Full payment is due after proofs are approved. 

Production

After receiving the approval of the proofs, we will start printing and assembling the product(s). This process will take 2-3 weeks after the approval of the proofs (may take longer for special orders).

Order Pick up/Delivery

Orders will be delivered after 2-3 weeks of production time (may take longer for special orders). The cost of delivery will be calculated after the order  has been placed due to the calculation of weight and package size. 

If in Los Angeles, the option of pick up will be available at no charge.